Guest information
Guest Information

The Berri War Memorial Community Centre was formed in 1947 and is an important part of Berri’s growth. The Berri Riverside Caravan Park commenced operation in 1972 and is independently owned by the Berri War Memorial Community Centre Inc. The park has been set up as a living/working memorial to the local people who have served and are serving our country. All profits are put back into the development of the park, donated towards tourism facilities/promotion, and distributed to various groups and charities in the Berri district.

  Office Hours Open 7 days from 7.30am – 6.30pm (to 7pm with Daylight Savings)
  Check-out Time 10.00am - please return keys and boom gate cards to office prior to departure. Please advise office if you are leaving before 7.30am.
  Emergency Service Pick up phone at the front office door & hold until we talk to you.
  Emergency
  Procedure
**For non-emergency reports and enquiries, please phone 131 444.

Amenities
The 2 amenity blocks are open 24 hours with an after hours code for access. See park map for location. Children under 12 years must be accompanied by an adult and be supervised at all times. Please consider others when using these facilities by leaving them in a neat and tidy condition.

Arrival/Check- in
We look forward to welcoming you after 2pm on the day of your scheduled arrival.
Please advise reception during office hours if you are arriving after hours so arrangements can be made.
Failure to make arrangements, may result in you not being able to access the park. 

BBQ Areas
FREE BBQ areas provided in the park. Please leave area clean after use.

Boom Gate                   
Access cards are issued and allow for only one vehicle per card to enter and exit. Do not tailgate other vehicles. Please return boom gate card to office on departure.

Bottles & Cans 
Bottles and cans are to be deposited separately in receptacles provided. They are collected by a local charity organisation as their fundraiser.

Business Services                    
A small range of services are available at reception, such as fax, photocopying & postage stamps. Email and internet are available via our Internet Kiosk or WIFI internet (fees apply). Please enquire at the Berri Public Library for printing of emails, etc.

Conduct/Noise
To ensure the enjoyment of all guests, please keep noise to a minimum, especially between 10pm and 7am. Loud or offensive behaviour will not be tolerated. Please report any disruptive behaviour to the office by phoning 8582 3723 or pick up the phone at the office front door – 24 hours. (All complaints will be treated in confidence). Failure to comply could result in the cancellation of your stay at the Park.

Camp Kitchen
There is a camp kitchen situated within the park for your convenience. Please leave it clean and remove all rubbish and personal items after your use. See park map for location.

Children
Children under 12 years MUST be accompanied by parents/adults at all times when using park facilities including, amenities, playground, swimming pool & jumping pillow.

Departure/Check-out
All rooms/sites must be vacated by 10am on the day of your departure. If leaving before reception opens at 7.30am, please exit the boom gate and then return your boom card and key (if applicable) in the letter slot at the reception entrance.

Deposit for Hire Equipment
Refundable deposits are required for the hire of equipment. Please see reception for more details.

Dishes
Campers should wash dishes in the sinks provided in the camp kitchen or BBQ areas. Please do not use the laundry tubs to wash dishes.

Dump Point
See park map for location. Please use our dump point to discard of waste matter from porta loos, motor homes and caravan toilets. Please do not empty these in our amenity blocks or ensuites. Please leave clean after your use.

Emergency Procedures             
In the event of a fire or other emergency, Phone 000 Police, Ambulance or Fire. Ensure you advise staff, phone 8582 3723 or after hours, use phone located at office front door.  For non-emergeny help, phone 131 444. On hearing the parks emergency evacuation siren, immediately make your cabin safe. Exit closing the door behind you and proceed, if safe, to your nearest emergency assembly area shown on the park map. 

Fire Regulations
Campfires are not permitted. All caravan drawbars MUST face the roadway.

Internet
Located outside of the reception building (fees apply). Please note that printing and downloading is not available from this service. WIFI wireless internet is also available throughout the park (fees apply). Please see reception for details.

Kiosk
Essential items available for purchase at reception include; ice, Swap & Go Gas, ice creams, washing powder, pegs and long life milk.

Laundry – Amenities Blocks
Washing machines (3 x $1 coins), clothes dryers ($1 for 15mins). Irons, ironing boards and clothes lines are located at laundry blocks. Please do not erect temporary clothes lines at your site/accommodation.

Parking
Is allocated for most sites/accommodation (one car space per site/accommodation). Do not park on roadways. Boats and trailers will only be accepted on a site providing they fit. No visitor cars are allowed in the park without consent from management.

Payment
Payment for accommodation & sites is payable in advance. Early departures may not be entitled to a refund. Booking conditions apply.

Pets
Pets are not permitted inside or around park cabins at any time, for any reason.  Pets are not permitted in the amenities blocks, camp kitchen, BBQ areas or swimming pool. Acceptance of pets on powered & tent sites is at the Manager’s discretion.  Pets are welcome on ensuite sites (with grass) but are strictly forbidden to enter the ensuite facilities. NO PETS are permitted during the Easter period (Thursday to Monday) or Christmas/New Year period (24th December to 2nd January).  All pets must be registered at the office. A dog bond & rules apply. Failure to comply with these rules will result in eviction from the park.  The full pet policy is available upon request prior to booking.  The policy must be read and signed and a dog bond of $10 paid upon arrival.

Receipts
Please retain the receipt issued to you on arrival. This validates your length of stay and any bonds/deposits that may be refundable on your departure.

Refunds/Cancellations
See your receipt for details. Please be aware that we are unable to refund any monies for late arrivals, early departures or in the event of inclement weather.

Riding in the Park         
Bicycles and scooters may only be ridden in the park during daylight hours and helmets must be worn at all times. No skateboards, rollerblades, motorized scooters or similar are to be used in the park. Please do not ride around amenities blocks, office, park entrance, etc.

Rubbish/Dump Bins                  
Strategically located around the park. (See park map for location). Garbage must be wrapped or bagged before depositing in the green industrial bins provided. Please help the environment by separating the cans and bottles and placing them in the bins provided.

Security
You may be on holidays, but thieves are not! Please lock up accommodation, vehicles, bikes, etc., especially at night. Management cannot accept responsibility for theft of personal possessions.

Smoking
All shared areas, including; cabins, camp kitchen, BBQ areas, swimming pool, playgrounds, amenities blocks, etc are NO SMOKING zones. Please dispose of butts in the receptacles provided.

Speed limit
A maximum speed limit of 5kph (walking pace) is permitted throughout the Park. Please be aware of pedestrians, pedal carts and children on bikes.

Swimming Pool (Solar Heated)/Jumping Pillow
For park patrons only. Visitors are not allowed in the pool or on jumping pillow. Please observe all safety rules whilst using these facilities. Parents must ensure that children understand the rules. Failure to comply with safety rules will result in removal from the pool or pillow area. Towels are not supplied. Children under 12 years must be supervised by an adult.

Visitors
All visitors must be registered on arrival. Guests are also responsible for their visitors' behavior. Any visitor that stays overnight must be registered prior to staying. (Fees apply). Visitors must vacate the park by 10pm. Cars are to be left in visitor car park (at front of park).
Swimming pool, jumping pillow and shower facilities are NOT available for visitors use.

Water
Please help us to conserve our planets natural resources by conserving water. CAR/BOAT/CARAVAN WASHING; Please check with office before washing vehicles as water restrictions apply.

Wheelchair Access Bathroom/Baby’s Bath
Located in the south amenity block. (see park map for location). Entry code is available from reception.

** Illegal drug use, excessive use of alcohol, acts of violence or abuse, unregistered vehicles and unlicensed drivers are not allowed at any time.

FAILURE TO COMPLY WITH ANY OF THE ABOVE OR ANY PARK RULES MAY RESULT IN GUESTS BEING ASKED TO VACATE THE PROPERTY WITH NO REFUND ISSUED.